To serve you better, we ship using various shipping providers. Shipping times are an estimate only and are calculated from the time merchandise leaves our warehouse.
To be eligible for a return and/or exchange, your item(s) must be unused, unworn, and in the original condition and packaging (if applicable) that you received it in within 30 days of purchase. Unfortunately after 30 days, we are unable to process any returns or exchanges.
Your order MUST CONTAIN an order RETURN/EXCHANGE FORM with your returned item. This form will be provided via email upon receipt of the return/exchange request.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 3 to 6 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs are NON-REFUNDABLE; the cost of return shipping will be deducted from your refund.
Once your exchange is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your exchange and tracking information for the exchanged item back to you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs to you are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee and cannot be held responsible if we do not receive your returned item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For ALL returns/exchanges, please e-mail us at [email protected] Be sure to include your order number to initiate the refund/exchange process.
All sale items are considered FINAL SALE. Under no circumstances can any sale items be returned or exchanged for any reason.
Please allow approximately two to three weeks for the shipping and processing of your return and/or refund. Depending on your credit card company, it may take an additional 2 to 10 business days, after your credit has been applied for it to post to your account. Based on where you live, the time it may take for your exchanged product to reach you, may vary.